How can we help?

Contact us

Email us and include the email address on your account, your iPhone model, and what happened.

Can't sign in?

Use Find my account to look up the account you used before and reset its password. If that does not find it, email us.

Premium and billing

Trending Music Premium is billed by Apple through your Apple Account, so Apple manages renewals, cancellations and refunds.

• Cancel or change your plan: on your iPhone open Settings, tap your name, then Subscriptions, then Trending Music. Cancel at least 24 hours before the renewal date.
• Refunds: request them from Apple at reportaproblem.apple.com.

Privacy and your data

Read the privacy policy and terms of use. For a data or account-deletion request you cannot complete in the app, email us from the address on the account.